Player, Sites and Console
|Firefox||Latest||Firefox automatically updates itself to the latest version, although prior versions should work, only the latest is tested.|
|Chrome||Latest||Chrome automatically updates itself to the latest version, although prior version should work, only the latest is tested.|
|Safari iOS||6.1+||Console is not supported for mobile devices|
|Android mobile 2||4.3+||Console is not supported for mobile devices|
Internet explorer update
As of January 12, 2016 only the most current version of Microsoft Internet Explorer available for a supported operating system will receive technical support and security updates.
Internet Explorer 11 is the latest version of Internet Explorer, and will continue to receive security updates, compatibility fixes, and technical support on Windows 7, Windows 8.1, and Windows 10.
This means that Microsoft have ended technical support for all older versions of Internet Explorer. More information here: https://www.microsoft.com/en-au/windowsforbusiness/end-of-ie-support
Browser support policy
Viostream policy is to deprecate support for browsers when they fall below 5% market share in our customers’ home markets. We encourage customers and end-users to upgrade to the most recent browser version. As an example, IE9 is no longer supported as it has less than 4% market share in Australia, Singapore, Malaysia, Indonesia and the United States 1.
Additionally, browsers that have reached end-of-life from their suppliers are unsupported from the moment their provider ceases to provide support (e.g. IE6-10). We will not actively stop our services from working on these browsers, however we cannot guarantee our service to work. Viostream strongly suggests our customers upgrade their browsers as unsupported browsers will no longer receive any security or efficiency upgrades form the vendor.
1 Viostream uses http://gs.statcounter.com/ as a reference to determine these percentages.
2 Only tablets that have more than 5% market share are supported, e.g. Samsung, Google, ASUS. Viostream only supports Android using their native browser and native player that can accept HLS content.