About managing Viostream accounts

Depending on your Viostream implementation, your organisation will have access to an account which enables your organisation to manage media content and other metrics specific to that account.

Each organisation account has its own licence, inclusions and transcoding presets. Sub-accounts inherit the license properties (bandwidth, storage, encoding presets) from the parent account.

There is only one-level of sub-account. You cannot have a sub-account of a sub-account.

If you are an Admin user you will be able to view the details of your account.

The functions available in Accounts are only available to users with the Administrator role.

About sub-accounts

If the Sub-Accounts module has been added to your Viostream license, you can request one be created by emailing through to support@viostream.com.  

This enables you to manage users, media, usage and reporting separately.

A sub-account will automatically inherit the settings of your primary account.

For example, if you are part of a large organisation, you may wish to create sub-accounts for each department, for example you may create a sub-account for your marketing department to manage promotional videos, and a separate sub-account for your training and development department.

About licences

Your Viostream licence sets out the storage and bandwidth inclusions, optional Viostream modules and billing arrangements.