FAQ
Frequently Asked Questions
- Viostream Support Hours
- How to change channels on a modern site?
- What are the recommended dimensions of the thumbnail image?
- How to make your Iframe embed responsive?
- Does Viostream supports Token authentication?
- Why doesn't my video have sound?
- Why is my video queued?
- Why does my reporting show unexpected traffic from Japan?
- What is Coffeestream? Why am I seeing videos about Coffee?
- How can I embed the Viostream player into Joomla 2.5?
- What are whitelist domains?
- How to use embed in a light box?
- How can I make a video to appear as a hero video in sites?
- How long does it take to transcode a video?
- If I ingest a low resolution file, will Viostream convert it to a high definition file?
- What is Bit Rate?
- What is Transcoding and Encoding?
- What is a Codec?
- Why are the changes I made in the control panel not appearing on the website/portal?
- What is the size limit for a file when uploading a video?
- Why did the upload fail?
- The transcoded file is jittery or of poor quality. How do I fix this?
- Why is the video taking a long time to transcode?
- What is a Media Asset?