Logo
Viostream Help
Submit a request
Sign in
  1. Viostream Help
  2. General
  3. FAQ

FAQ

Follow New articles New articles and comments

Frequently Asked Questions

  • Viostream Support Hours
  • How to embed your UGC video
  • How to change channels on a modern site?
  • What are the recommended dimensions of the thumbnail image?
  • How to make your Iframe embed responsive?
  • Does Viostream supports Token authentication?
  • Why doesn't my video have sound?
  • Why is my video queued?
  • Why does my reporting show unexpected traffic from Japan?
  • How can I embed the Viostream player into Joomla 2.5?
  • What are whitelist domains?
  • How to use embed in a light box?
  • How can I make a video to appear as a hero video in sites?
  • How long does it take to transcode a video?
  • If I ingest a low resolution file, will Viostream convert it to a high definition file?
  • What is Bit Rate?
  • What is Transcoding and Encoding?
  • What is a Codec?
  • Why are the changes I made in the control panel not appearing on the website/portal?
  • What is the size limit for a file when uploading a video?
  • Why did the upload fail?
  • Why is the video taking a long time to transcode?
  • What is a Media Asset?
Viostream Help