Sure thing! This coupon will get you 10% off any Viostream plan for the first 12 months.
VIBINGCAT10
This coupon is valid for new customers only. Thanks for stopping by!
Link to this articleSure thing! This coupon will get you 10% off any Viostream plan for the first 12 months.
VIBINGCAT10
This coupon is valid for new customers only. Thanks for stopping by!
Link to this articleViostream enables you to burn a watermark into every video at the time of upload. This is applied at an account wide level, and is typically used to enforce corporate branding across your library.
Note: watermarks are applied at the time of upload. To add a watermark to an existing Media Asset, please retranscode the asset.
Link to this articleUpdating the Player used on a Site is a simple process:
DataConnect is an additional module. To find out more on how DataConnect can work for you, please contact Customer Success.
When in PowerBI you will need to connect your instance to Viostream. You can do this by following these steps:
If you don’t find what you need on this site and need to get in touch, you can contact us via phone or email, or via the live chat.
Phone: 1800 841 372
Email: help@viostream.com
Link to this articlehtml
in the search bar and choose “Custom HTML”.
Link to this articleNote: the “Custom HTML” feature may not be available in some hosted Wordpress instances (e.g. free Wordpress.com plans)
If you have a Media Asset or a Channel that is audio-only, you may wish to embed a streamlined audio-only player. Viostream enables this feature via a query string in the embed code.
To request an audio-only player, simply add the the f=ao
parameter to the
query string in your embed. See the examples below:
<script src="https://play.viostream.com/embed/s0m3m3d14?f=ao"></script>
<script src="https://play.viostream.com/embed/s0m3m3d14?playerKey=s-0m3p14y3r&f=ao"></script>
<iframe style="width:640px; height:360px; border:none; overflow: hidden" src="https://play.viostream.com/iframe/s0m3m3d14?f=ao" webkitallowfullscreen mozallowfullscreen allowfullscreen> </iframe>
Note: if you have enabled SSO access to Viostream, MFA is controlled by your SSO provider and not by Viostream.
Viostream supports Multi-factor Authentication (MFA) using any Time-based One-time-Password (TOTP) application such as:
MFA is enabled on your user account in the same familiar way as many other applications. You can find the MFA settings in your user settings menu, which you can access by clicking your username in the top navigation menu and selecting My settings.
To enable MFA, follow the instructions in the MFA panel on the user settings screen.
Link to this articleThe account key is an alphanumerical key displayed on the top right-hand side of the Account Management page.
New Viostream accounts use a default Viostream Player with some standard settings. You can set a custom Player to be your account default Player. This will impact all links and embed for assets across the account, unless a specific player is specified on a per-embed basis.
A responsive iframe will render well across a variety of devices and screen sizes.
In order to make your embedded iframe responsive, you need to wrap the iframe in a div and apply inline css. Follow these simple steps:
Your final html code should look similar to the below:
<div style="padding-bottom:56.25%; position:relative; display:block; width: 100%"> <iframe width="100%" height="100%" src="https://play.viostream.com/iframe/s0m3m3d14?playerKey=s0m3p14y3r" frameborder="0" allowfullscreen="" style="position:absolute; top:0; left: 0"> </iframe> </div>
Note: this feature is only available for Media that contain more than one audio track. Single audio track Media do not display the title of the audio track in the Player.
Viostream enables you to burn a watermark into every video at the time of upload. This is applied at an account wide level, and is typically used to enforce corporate branding across your library.
Note: watermarks are applied at the time of upload. To add a watermark to an existing Media Asset, please retranscode the asset.
Link to this articleAfter completing the above steps, we will send you an email containing a password reset link.
Link to this articleYour Site will now be secured with Azure AD. For more detailed information on configuration, please consult Microsoft’s documentation.
Link to this articleIf the Media Asset you’re viewing contains multiple audio tracks, you can toggle between them easily. Simply click the headphone icon in the Player, and select the track you would like to hear.
Link to this articleNever miss an opportunity to strengthen your video strategy
Get access to our Professional Video Management Platform offering
Link to this articleSupported file extensions are html
, htm
,pdf
,txt
,rtf
,doc
and docx
.
Viostream allows you to select a specific Player every time you embed a Media Asset or a Channel.
To choose the Player in your embed, simply add the playerKey attribute to your script or iframe embed.
<script src="https://play.viostream.com/embed/nz6rphenhea7xp?playerKey=s-nhj15se"></script>
<iframe style="width:640px; height:360px; border:none; overflow: hidden" src="https://play.viostream.com/iframe/nz6rphenhea7xp?playerKey=s-nhj15se" webkitallowfullscreen mozallowfullscreen allowfullscreen> </iframe>
You can also copy the Player-specific embed codes for a Media Asset or Channel from within Viostream. Simply navigate to the relevant page, select your preferred player and copy the embed code.
Link to this articleBrowser | Version | Notes |
---|---|---|
Microsoft Edge | 40+ | Using the latest version is highly recommended |
Firefox | Latest | Using the latest version is highly recommended |
Chrome | Latest | Using the latest version is highly recommended |
Safari | 6.0+ | Using the latest version is highly recommended |
Safari iOS | 6.1+ | Console is not supported for mobile devices |
Android mobile 1 | 4.3+ | Console is not supported for mobile devices |
Viostream will serve an HTML5 player.
Users who access Viostream using an unsupported browser will be notified via a banner at the top of the page.
Viostream policy is to deprecate support for browsers when they fall below 5% market share in our customers’ home markets. We encourage customers and end-users to upgrade to the most recent browser version. As an example, IE11 is no longer supported as it has less than 5% market share in Australia, Singapore, Malaysia, Indonesia and the United States 2.
Additionally, browsers that have reached end-of-life from their suppliers are unsupported from the moment their provider ceases to provide support (e.g. Internet Explorer). We will not actively stop our services from working on these browsers, however we cannot guarantee our service to work. Viostream strongly suggests our customers upgrade their browsers as unsupported browsers will no longer receive any security or efficiency upgrades from the vendor.
1 Only tablets that have more than 5% market share are supported, e.g. Samsung, Google, ASUS. Viostream only supports Android using their native browser and native player that can accept HLS content.
2 Viostream uses http://gs.statcounter.com/ as a reference to determine these percentages.
Link to this articleViostream has slightly different TLS requirements for different platform components, according to the following table:
Component | TLS versions supported |
---|---|
Publish | TLSv1.3, TLSv1.2, TLSv1.1* |
Console and other administrative endpoints | TLSv1.2 |
* Note: support for TLSv1.1 will be dropped in 2022.
Link to this articleViostream supports all modern browsers (sorry Internet Explorer) across all devices, so you can feel confident that your video will be accessible to everyone who presses “play”.
However, different browsers sometimes have little quirks. Safari refuses to play HLS video that does not have an audio track. We don’t know why, but if your video plays everywhere except for Safari, this might be the reason.
Note: Chrome on iOS is just Safari in disguise, so this issue also affects Chrome/iOS users
If your video does have an audio track and it won’t play in Safari, then please contact Customer Success and we’ll look into your issue!
Link to this article