User Management
User management is part of the account management section in the Viostream platform. Here, users can be created, updated and deleted.
Navigate to the Settings page and the User tab, where you can view and manage all of your existing users, including their status and when they last logged in.
Invite New Users
Essentials plans are restricted to 3 users. Premium plans can seat 10 users. Enterprise plans enjoy unlimited users. Please contact us via the Live Chat if you require more users on your plan.
To invite a new user, simply click the Invite New User button. Fill in the form with their details, select a role, and click the Invite button. An email will be sent to the user containing their login instructions.
Edit a user
You may edit a user's role by clicking the button. Users can edit their own name and avatar by navigating to the About me tab in the Settings page. Editing a user's email address is not supported.
Remove a user
You can remove a user from your workspace by clicking the button. Select the Remove access to this workspace button, and confirm on the second screen to remove the user.
Removing a user from your workspace will not delete their account, it will only remove all access to your workspace. Users can delete their own account by navigating to the About me tab in the Settings page.
Unsuspend a user
For security reasons, a user may be suspended if they enter and incorrect password too many times. Users will be automatically unsuspended after 15 minutes, or feel free to contact Customer Success if you need to arrange for urgent unsuspension.
Export users
You can export a csv file containing all of your users by clicking the Download Users button. This can be helpful for audit purposes for large accounts.
Set up Single Sign On
Viostream supports integrations with a wide range of Single Sign On (SSO) providers via both OpenID Connect and SAMLv2 protocols. To get started, click the Enable SSO button and follow the instructions.
More information on setting up SSO is available on our detailed help page.